Support & Contact

Get help with your plugins and licenses

Join Our Discord Server

Get support directly from our team and community

Join Discord Server

Expected Response Time: Same day

Ticket System

Open a support ticket in our Discord server for personalized assistance with:

  • • Plugin installation issues
  • • License problems
  • • Configuration help
  • • Bug reports

Community Help

Get help from our community members who may have experienced similar issues:

  • • General questions
  • • Configuration examples
  • • Best practices
  • • Feature discussions

Before You Contact Us

To help us assist you faster, please check these resources first:

FAQ Page

Common questions and answers

My Licenses

Check your license status

Terms & Conditions

Policies and guidelines

What We Support

✅ We Can Help With:

  • • Plugin installation and setup
  • • License activation issues
  • • Bug reports and troubleshooting
  • • Feature explanations
  • • Configuration questions
  • • Billing and payment issues

❌ Not Included in Support:

  • • Custom configuration creation
  • • Server administration
  • • MySQL database setup
  • • Hosting/network issues
  • • Teaching basic server management
  • • Third-party software setup

Note: Most plugin documentation, including configuration examples, is provided in the commented_config.json file included with each plugin.

Response Times

Discord Support TicketsSame Day
Community QuestionsVaries
Billing IssuesPriority

We strive to respond to all tickets the same day. Response times may be longer during weekends and holidays.